{"id":16169,"date":"2023-01-14T11:17:16","date_gmt":"2023-01-14T10:17:16","guid":{"rendered":"https:\/\/swisssabers.ch\/shipping-warranty\/"},"modified":"2026-05-07T11:14:37","modified_gmt":"2026-05-07T09:14:37","slug":"shipping-and-warranty","status":"publish","type":"page","link":"https:\/\/sabers-and-cloaks.de\/en\/shipping-and-warranty\/","title":{"rendered":"Shipping & Warranty"},"content":{"rendered":"\t\t
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Our Service<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Shipping & Warranty<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Fast and free delivery for your lightsaber<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Shipping information<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Delivery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Free shipping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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DHL<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\/ A few business days<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Free shipping from a minimum order value of \u20ac50 to DE\/AT, or from \u20ac100 for destinations in the EU (outside Germany).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Parcel shipping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Lightning-fast<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\/ daily<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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We ship orders every day -> You\u2019ll receive your order within a few business days.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Shipping from Germany<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Insured<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\/ up to \u20ac500<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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We ship from our warehouse in Germany.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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We ship our costumes and lightsabers directly to you from our warehouse in Germany. Here you\u2019ll find all the information about our shipping costs and delivery times.<\/p>\n

Shipping for items in stock<\/span><\/strong><\/h5>\n

All in-stock <\/span><\/strong>items (costumes, lightsabers, accessories) are shipped quickly and guaranteed customs-free within the EU from our German warehouse.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Region<\/strong><\/span><\/h5>\n<\/td>\n
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Lieferzeit<\/strong><\/span><\/h5>\n<\/td>\n
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Versandkosten<\/strong><\/span><\/h5>\n<\/td>\n
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Z\u00f6lle \/ MwSt.<\/strong><\/span><\/h5>\n<\/td>\n
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Kurier<\/strong><\/span><\/h5>\n<\/td>\n<\/tr>\n<\/thead>\n
\ud83c\udde9\ud83c\uddea & \ud83c\udde6\ud83c\uddf9<\/b><\/span><\/td>\n1 \u2013 3 Werktage<\/span><\/td>\nKostenlos<\/b> ab 50 \u20ac<\/span><\/td>\nKeine weiteren Kosten<\/span><\/td>\nDHL<\/td>\n<\/tr>\n
Restliche \ud83c\uddea\ud83c\uddfa<\/b><\/span><\/td>\n2 \u2013 7 Werktage<\/span><\/td>\nKostenlos<\/b> ab 100 \u20ac<\/span><\/td>\nKeine weiteren Kosten<\/span><\/td>\nDHL<\/td>\n<\/tr>\n
\ud83c\uddec\ud83c\udde7 UK<\/b><\/td>\n3 \u2013 10 Werktage<\/td>\nKostenlos<\/b> ab 300 \u20ac<\/span><\/td>\nZzgl. lokaler Steuer & Zoll*<\/td>\nDHL<\/td>\n<\/tr>\n
Weltweit \ud83c\udf0d<\/b><\/span><\/td>\n3 \u2013 12 Werktage<\/span><\/td>\nWird im Checkout berechnet<\/span><\/td>\nZzgl. lokaler Steuer & Zoll*<\/span><\/td>\nDHL\/UPS\/FedEx)<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

*Bei Lieferungen au\u00dferhalb der EU k\u00f6nnen l\u00e4nderspezifische Geb\u00fchren anfallen, die vom K\u00e4ufer zu tragen sind.<\/i><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Versand f\u00fcr Artikel nicht auf Lager<\/span><\/strong>\u00a0<\/h5>\n

Sollte dein gew\u00fcnschtes Lichtschwert oder Zubeh\u00f6r aktuell nicht in unserem Deutschen Lager vorr\u00e4tig sein, bieten wir dir folgende Versandoptionen an:<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Versandoption<\/strong><\/h5>\n<\/td>\n
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Lieferzeit<\/strong><\/h5>\n<\/td>\n
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Versandkosten<\/strong><\/h5>\n<\/td>\n
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Besonderheit<\/strong><\/h5>\n<\/td>\n
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Z\u00f6lle \/ MwSt.<\/strong><\/h5>\n<\/td>\n<\/tr>\n<\/thead>\n
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Standard via DE-Lager (Empfehlung)<\/p>\n<\/td>\n

3 \u2013 6 Wochen (DHL)<\/span><\/td>\nDE\/AT: Kostenlos ab 50 Euro
EU: Kostenlos ab 100 Euro
Weltweit: Wird im Checkout berechnet<\/span><\/td>\n		G\u00fcnstigste Option<\/span><\/td>\nKeine Zollgeb\u00fchren<\/b> (innerhalb der EU)<\/span><\/td>\n<\/tr>\n
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Direkt ab Hersteller<\/p>\n<\/td>\n

2 \u2013 4 Wochen (Kurier: Hermes\/UPS\/FedEx)<\/span><\/td>\nKostenlos<\/td>\nSchnellerer Versand<\/span><\/td>\nZollpflichtig<\/b> (Kunde tr\u00e4gt Importkosten)<\/span><\/td>\n<\/tr>\n
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Express ab Schweiz<\/p>\n<\/td>\n

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3 \u2013 5 Werktage (DE\/AT)<\/span>
3 \u2013 10 Werktage (EU\/weltweit)<\/p>\n<\/td>\n

Express-Tarif (ca. 50 Euro)<\/td>\nAm schnellsten, aber teurer. Versand per Schweizerische Post<\/span><\/td>\nZollpflichtig<\/b> (Kunde tr\u00e4gt Importkosten)<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Bei Lieferungen au\u00dferhalb der EU und Bestellungen ab Hersteller k\u00f6nnen l\u00e4nderspezifische Geb\u00fchren anfallen, die vom K\u00e4ufer zu tragen sind.<\/i><\/p>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Versand f\u00fcr Custom Sabers vom 3D Configurator<\/h5>\n

Unsere Custom Sabers werden speziell f\u00fcr dich angefertigt und direkt aus der Schmiede unseres Herstellers zu dir.<\/p>\n

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  • Versandkosten: Weltweit kostenlos<\/strong>!<\/li>\n
  • Lieferzeit: 4\u20136 Wochen (aufgrund der individuellen Anfertigung)<\/li>\n
  • Z\u00f6lle & Steuern: Anfallende Importkosten und Z\u00f6lle werden vom Kunden getragen. Der Versand erfolgt nicht aus Deutschland.<\/strong><\/span><\/li>\n
  • Auf Custom Lichtschwerter gilt kein R\u00fcckgaberecht, da sie individuell angefertigt werden.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    2 years<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Warranty<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Core incl. electronics & soundboard<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    2 years warranty<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Metal grip<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    2 years warranty<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Our Warranty<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    At Sabers, you don\u2019t just get a high-quality lightsaber\u2014you also receive comprehensive protection and top-notch service. We stand behind our products.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    • \n\t\t\t\t\t\t\t\t\t\t2-year warranty on all lightsabers<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\tFree replacement for defects<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t14-day return policy<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\tPersonal support from long-time lightsaber experts<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      RETURNS<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      14-day return policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Easy returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Not satisfied? No problem. Send the product back within 14 days and get a full refund according to our Terms and Conditions.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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      Fast refund<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Once we receive and inspect your return shipment, the amount will be refunded to your account within a few business days.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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      Return conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Lightsabers<\/b><\/p>\n

      We provide a 14-day warranty on all products for \u201cdefects upon receipt.\u201d This entitles you to a replacement for items that were damaged before or during shipping. The defective item must be sent back. In addition, we offer a two-year warranty from the time you receive the lightsaber on the grip including the components inside it (namely soundboard\/core, speaker, LED). The blade and the battery are considered consumable items (wear parts) and can be damaged through improper handling. This applies especially to Neopixel blades. For this reason, there is no warranty on blades and batteries (except for defects upon receipt).<\/p>\n

      Clothing<\/b><\/p>\n

      We can only accept clothing back if it is unused and in like-new condition. For example, if the size doesn\u2019t fit, we\u2019re happy to exchange the items as long as they were only tried on.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Our Service Shipping & Warranty Fast and free delivery for your lightsaber Shipping information Delivery Free shipping DHL \/ A few business days Free shipping from a minimum order value of \u20ac50 to DE\/AT, or from \u20ac100 for destinations in the EU (outside Germany). Parcel shipping Lightning-fast \/ daily We ship orders every day -> […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-16169","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sabers-and-cloaks.de\/en\/wp-json\/wp\/v2\/pages\/16169","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sabers-and-cloaks.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sabers-and-cloaks.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sabers-and-cloaks.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sabers-and-cloaks.de\/en\/wp-json\/wp\/v2\/comments?post=16169"}],"version-history":[{"count":6,"href":"https:\/\/sabers-and-cloaks.de\/en\/wp-json\/wp\/v2\/pages\/16169\/revisions"}],"predecessor-version":[{"id":36372,"href":"https:\/\/sabers-and-cloaks.de\/en\/wp-json\/wp\/v2\/pages\/16169\/revisions\/36372"}],"wp:attachment":[{"href":"https:\/\/sabers-and-cloaks.de\/en\/wp-json\/wp\/v2\/media?parent=16169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}